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Oracle Utilities Customer Care and Billing
Overview
Brief Description
Actors/Roles
Detailed Business Process Model Description
Business Process Diagrams
Process Budget Payments Description
1.1 Search for Customer
1.2 Process Payment (Payment in Incomplete Status)
1.3 Add Payment (Payment in Incomplete Status)
1.4 Add/Distribute Payment to Specific Agreements
1.5 Distribute Payment Automatically using Defined Payment Distribution Rules
1.6 Distribute Payment
1.7 Transfer Credit to Specific Defined SA
1.8 Create Overpayment SA
1.9 Transfer Credit to Overpayment SA
2.0 Freeze Payment
2.1 Upload Payment Information (Process X Custom Process)
2.2 Financial Effect of Payments - 4.3.1.1. Processing Payments
Installation Options Control Central Alert Algorithms
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